Saving attachments from email to a file

[Ellen78613]

Suddenly I am unable to "save all" when I receive several attachments in an email. It looks like it is working, brings up the new dialog box showing all of the attachments highlighted, I am able to click the file I want to move them into, I click OK and nothing happens. This worked fine until recently. I have to save each file separately. So if someone emails me 14 adobe attachments, I have to save them one at a time into a file now.

[Adorobat]

Hi Ellen,

Sorry for the delay in response. Could you please confirm if you are trying to save the attachment to a network drive? If yes, please refer to this link: outlook 2016 save attachment problem - Microsoft Partners Forum

Thanks,

Shivam