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How to use serial number to get Lightroom on New Computer

New Here ,
Jan 24, 2018 Jan 24, 2018

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Hi. I have already purchased Lightroom CC Classic and Photoshop Elements 13 (I own the software outright, I do NOT have a Creative Cloud subscription). I have the serial numbers for both programs. I recently purchased a secondary computer and am trying to figure out how to download the software onto the new computer using my serial numbers.

I tried downloading a trial and inputting the serial number that way, but it keeps telling me it couldn't find a subscription attached to my account (obviously...because I don't have one). Didn't give an option to put in a serial number anywhere.

Please help me out!

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correct answers 1 Correct answer

Community Expert , Jan 24, 2018 Jan 24, 2018

kglad links in reply #1 here https://forums.adobe.com/thread/2440696 to download program installers

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LEGEND ,
Jan 24, 2018 Jan 24, 2018

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Let's get things straightened out first. You can't "purchase" Lightroom Classic CC. It's subscription only. Did you purchase Lightroom 6? What is it that you have serial numbers for?

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New Here ,
Jan 24, 2018 Jan 24, 2018

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I did purchase Lightroom. Lightroom 6, yes. My apologies. I misspoke. Purchased it in 2016. I have a serial number for that software (as well as Photoshop elements...I'm just less concerned with transferring elements at this point because I have a Software CD for it, so my main concern is with Lightroom).

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Community Expert ,
Jan 24, 2018 Jan 24, 2018

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kglad links in reply #1 here https://forums.adobe.com/thread/2440696 to download program installers

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