Adobe Email Problem

[Liam_GoodBoi]

Hey guys I recently finished a free trail using my personal email but now I want to get the full version of Creative cloud using my school email but the problem is that I can't change my email from my personal to my school email. Any ideas?

[John T Smith · Accepted solution]

If you REALLY want to removed your person email...

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your other account... install

However... as far as I know, you only have to prove you are qualified, you don't actually have to buy using your school email

Adobe Education... Start here https://creative.adobe.com/join/edu

Education Plan https://creative.adobe.com/plans?plan=edu

-http://www.adobe.com/education.html

-http://www.adobe.com/creativecloud/buy/students.html

-http://www.adobe.com/content/dotcom/en/education/students/how-to-buy-eligibility.html

FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years

-One Year Intro Price https://forums.adobe.com/thread/2270867 explains

Redemption Code https://creative.adobe.com/educard

ID Proof http://www.adobe.com/store/au_edu/academic_id.html