Hi again
Perhaps consider performing the factory reset. Close
Captivate and open Windows Explorer. Then navigate to the following
folder on your PC:
C:\Documents and Settings\????\Application Data\Adobe\Adobe
Captivate
*NOTE: Replace ???? with your logged in user name.
Once you are there you should see a file named
Captivate_v30.dat. Delete this file and restart Captivate.
Captivate will bake up a fresh one when it restarts.
If you are reluctant to delete the file, just rename it
instead. The goal is to get it where Captivate can't find it. If it
can't find it, it creates a new one.
Cheers... Rick