Copy link to clipboard
Copied
Hi,
Ofen I use the "Synchronize Folder" feature to import photos into a folder but it oftne only imports some of the photos from a folder an not all.
I gives the erro taht the "Files appear to be unsupported or damaged"; that is stranged from the same batch of photos Lighroom will import 60 photos but not the other 70 photos.
I tried to 'Import to Folder' it says Preview unavailable for this file.
All files show properly in Google Photos and on my Mac.
Is there another way to import the photos into Lightroom?
The best,
-BrianP
Copy link to clipboard
Copied
Is it possible that the photos being skipped are ones you previously imported? What file formats are the images in the folder?
Copy link to clipboard
Copied
Hi,
I see that some of the photos were already imported but there is a batch that hasn't been.
Copy link to clipboard
Copied
What is the source (camera type) and the format of the photos?
What is the exact (numbers, nor latest or alike) version of LR you are using?
Copy link to clipboard
Copied
Hi,
The photos were taken either from my iPhone 7 in the format HEIC. It imported other photos in the same series on of shots.
The Lightroom Version is 7.1.
Copy link to clipboard
Copied
Lightroom Classic CC (version 7.1) cannot import HEIC photos (as of today).
Copy link to clipboard
Copied
Hi,
In the same photoshoot, Lighroom did import some of the photos but not others.
Considering iPhones shoot in HEIC format, I suspect Lighroom will soon be able this file format.
I hope.
-BrianP