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Hi,
I have just downloaded and installed the Photoshop cs4 but when I tried to open a .cr2 photo an error was given by photoshop. During the installation I followed the instructions given below:
"Important: Some Windows product downloads include two files: an .exe file and a .7z file. To install the software, it's necessary that both files are downloaded and located in the same folder. Otherwise, an error can appear when you start the installer. Errors include "Windows cannot open this file" and "The file archive part of Adobe [product name] is missing."
As you can see in the below screenshot i have placed the .7z and the .exe (Setup) in the same folder as metnioned in the above caption but the error message "could not complete your request because it is not the right kind of document" is still being given.
kindly, can someone help me ?
The canon 600D is too new to be supported by photoshop cs4 which can only use up to camera raw 5.7 and the canon 600D requires at least camera raw 6.4.
Cameras supported by Camera Raw
Camera Raw plug-in and Adobe application compatibility
You can use the adobe dng converter 10.1 tio convert the 600D cr2s to dng copies, which then cs4 should open.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 10.1
Camera Raw: How to use Adobe DNG Converter - YouTube
While your at it
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it looks like ps is installed.
is there any problem with your ps?
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Yes ps is installed but I'm having problems to open my photos as you can see in the screen shot above
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What version of windows are you using?
Which canon camera are the cr2 files from?
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Hi i'm using windows 10 home edition and y camera is a canon 600d.Thanks
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The canon 600D is too new to be supported by photoshop cs4 which can only use up to camera raw 5.7 and the canon 600D requires at least camera raw 6.4.
Cameras supported by Camera Raw
Camera Raw plug-in and Adobe application compatibility
You can use the adobe dng converter 10.1 tio convert the 600D cr2s to dng copies, which then cs4 should open.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 10.1
Camera Raw: How to use Adobe DNG Converter - YouTube
While your at it, you should at least install the photoshop 11.0.2 update and camera raw 5.7 plugin update to get the bug fixes.
Adobe - Photoshop : For Windows : Adobe Photoshop CS4 11.0.2 update - multiple languages
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Hi can I buy from you a more recent photoshop that can handle my canon 600d?Thanks
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You can subscribe to the Photographer Plan for $10 per month to get the current Photoshop and all updates.
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I must say that during installation a error pop up came saying that there was an error and to contact adobe but I totally ignored it cause the installation continued witnout any problems .but after when I came to open my photo it result in failing to open.
Thank Raymond
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[moved from Downloading, Installing, Setting Up to Photoshop]
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Hi just to express my big thanks for all the help very much apriciated.
Thanks all