Photoshop CS crashes using Select Mask

[iskyg]

I am running Photoshop CS (newly bought and installed) on a new windows PC running windows 10.

Using select mask on a JPEG image the software has crashed on 5 occasions.  I have uninstalled Photoshop then reinstalled it. Closed all other programmes so only Photoshop is running, yet the crash still happens.

While using select mask on the image I noted that the computer began to slow down and was slow to respond to the use of the mouse. This was progressive until the programme crashed.

On earlier occasions the other programmes running remained functioning. At no time did the computer crash.

Hope you can help / advise

[c.pfaffenbichler]

I am running Photoshop CS (newly bought and installed) on a new windows PC running windows 10.

That seems peculiar as Adobe does not sell licenses for CS anymore and even disabled the activation servers for up to CS3.

Activation or connection error when starting CS3 or Acrobat 8

[iskyg]

I apologize for an error in my question. I am running the Adobe creative cloud. I downloaded Photoshop CC from the cloud .

Isky

[c.pfaffenbichler]

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

[danielet24525202]

Same problem - I've tried  all the following options suggested by Adobe  with NO RESULT

1. Updated  Adobe application
2. Updated Windows
3. Re-created Adobe application preferences
4. Run the Adobe application in simplified mode
5. Reinstalled the Adobe application
6. Installed the Adobe application on a different hard drive

I also tried to deselect "Use OpenCL" on preferences (as suggested in some blog) but didn't help as well

The same problem exist within all recent versions of PS (included the last one downloaded

26th Genuary 2018 )  running on the following  Windows 10 Machine

• WINDOWS 10
• PROCESSOR Intel 1151 i5-6600 Ci5  3,3Ghz, (Intel HD Graphics 530)
• RAM 16GB DD3
• SSD (Spearated OS,DATA,TEMPORARY )

I've separately Tested RAM, PROCESSO, SSD, all of them work  properly 

So what else ?

[c.pfaffenbichler]

Does this help?

Problem Parsing JPEG Data

[danielet24525202]

Thanks for your suggestion.

I'm a little scared of altering the register....

Do we have any evidence that the workaround that solved the "Problem Parsing JPEG Data"

succesfully solved the "Problem of Crash using Select & Nask" too ?

[danielet24525202]

Nobody has a solution by now.

Some people use the tool without any problem, other experiment crashes -

It could depend by the Grapich Card being used.

So I turn the question in a different way.

I want to ask to those who  properly use  the tool without crashes : Which  Graphic Card do you use ?

Thanks