This content has been marked as final. Show 17 replies
I have noticed some issues. After I updated to Flash Player 10, I noticed that when I previewed slides with animations in them I did not see the animations (SWFs)... just blank slides. When I published my CP file, the animations were there. Just not in Preview mode. So I went back to FP 9.
There was another posting about this issue a few weeks back. I don't think there is a fix for it yet. Does anyone know about this?
For now I am staying with FP 9.
PinkKat, I've noticed the very same thing. White screen where .swf files should play. They work when you look at the published work, but not in the preview. As far as I know, there is no fix yet.
My two cents: I have not noticed anything strange with Flash 10 and CP3 (expect the aforementioned bug).
What you've noticed is an issue we are tracking in Captivate 3. If your projects contain an FMR or an inserted FLV or animations- these might not show up in your preview; but your final project (when published) will not be affected.
The reason is that- before previewing we look for the Active-X version on your machine, and if it is between version 6 and 9, we preview for the version found. If an Active-X between 6 and 9 is not found, we default to the SWF-6 format. This format doesn’t support SWF's which are greater than 7 or FLVs. This explains why the assets don't show up at preview.
We will be putting up a tech-note on this.
Has there been any updates to this issue? I have a many users who are experiencing this problem and going to Flash 9 is not an option for us.
Do any Captivate 4 Beta testers out there know if this issue has been resolved with the new version?
In response to Shameer's post: Can I update the active-x version on my pc to resolve the preview issue?
Thanks, Rick. I thought I would take a stab in the dark and ask. Oh well.
Going back to Flash 9 is not an option for me, either. When I am creating anything in Captivate 3 that is part of the question pool and using random questions, the project never loads; it always stays at 25%. Since the projects are created for Internet classes, students could have any number of versions of Flash; however, most will have the newest version (since Adobe promotes it) and we can't ask thousands of students to revert back to an older version! Any help that anyone can offer would be appreciated. I've emailed Adobe about the problem, asked for a response and did not receive one.
Welcome to our community, mjp145
Note that reverting to version 9 would only be needed for the Captivate author. This is because the issue only manifests when previewing via Captivate. If you preview via the web browser, the issue isn't present. And previewing via the web browser is giving you exactly what the users will see.
The Captivate 3 previewing issues seem to have been fixed in Captivate 4. So if you plan on upgrading, there should be no (or fewer) issues with version 10.
Hello - I am using CP3 and flash v.10. I can't see my flash playing either in preview mode or even once it is published. I'm using the "Flash Video Streaming Service" as the video type and pointing to where the .flv file is stored in a media site. I can't add the flash file directly because it creates a zip file that is too big to be loaded into our learning management system, which has limits on how many megs we can import. Anyone know why I can't see the flash even once the project is published?
I had the "stuck at 25%" problem which was totally resolved after reverting to 9. When will we know if it's safe to upgrade?
Check out this blog post
The Adobe Captivate Blog
Captivate 3 and FP 10 - Preview
"This issue is addressed in Captivate 4 and the workaround for cp3 users is
to go back to version 9 if they can't live with this bug. "
Adobe Community Expert: eLearning, Mobile and Devices
I am having this issue with Cp4 regardless of whether I preview or publish. I added the swf file and it was able to be played. All of the sudden I cannot see it anymore. It will play the first slide then the image goes white. I can see the swf when I double click to add properties and I can run it in flash player. It just won't publish or preview correctly.
Yes, I am having problems with CP3 simulations that have text entry boxes and they are published using FP9. The CP3 simulation is then embedded in a PPT file and published with Adobe Presenter 6. The simulations worked perfectly before, now when I use FP10 to view them, they don't allow for text entry.