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Hi there,
I've had CS6 (Mac Version) for over 6 months, without any glitches, but today when I tried to open it I received a pop up window with an 'Error:16' message.
Can anyone tell me how I can fix this? If I uninstall it, where do I reinstall it from as I originally purchased a Download Version with Key only?
Many thanks
Iain
First reboot your Mac using Cmd R and using my Time Machine HDD (I hope you do back up often), re-imaged my Macbook with the latest full backup before this problem. Save all your important work files to another drive before doing this.
After that you can boot into that recovered image and use CS6 normally.
This time avoid updating AAM and proceed to this link for direct CC downloads.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Follow the instructions carefully before clicking on t
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First reboot your Mac using Cmd R and using my Time Machine HDD (I hope you do back up often), re-imaged my Macbook with the latest full backup before this problem. Save all your important work files to another drive before doing this.
After that you can boot into that recovered image and use CS6 normally.
This time avoid updating AAM and proceed to this link for direct CC downloads.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Follow the instructions carefully before clicking on the direct download links.