• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

repeat check license ?

New Here ,
Jan 26, 2018 Jan 26, 2018

Copy link to clipboard

Copied

Hi all,

  When I launch photoshop, login with my account, it will show my license is OK. (sorry picture is in chinese)

ne1.jpg

then It stuck here, infinity check license, this window will appear and disappear again and again.

ne2.jpg

if I sign out Creative Cloud, it will stop, of course I can not use photoshop.

My account is still under subscription.

Try reinstall photo and creative cloud can not solve problem. (ps: why I should sign-in in order to remove software!)

Is any one can help me? Thank you very much!

Views

301

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 27, 2018 Jan 27, 2018

Hi

I cannot read those screens but might want to check out the following links to see if they help:

Stop Adobe Creative Cloud from opening in trial mode after purchase

I get into a loop during monthly software license validation

Dave

Votes

Translate

Translate
Adobe
Community Expert ,
Jan 27, 2018 Jan 27, 2018

Copy link to clipboard

Copied

Hi

I cannot read those screens but might want to check out the following links to see if they help:

Stop Adobe Creative Cloud from opening in trial mode after purchase

I get into a loop during monthly software license validation

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 27, 2018 Jan 27, 2018

Copy link to clipboard

Copied

LATEST

hi Dave

  I had try the first link before, but it don't solve problem,

  The second link is really useful, thank you for the help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines