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I'm a macOS user. And this problem occurs recently:
I selected the "Layers" option and "Preserve Photoshop Editing Capabilities" (use the High Quality Print Preset and didn't change a thing). But when I re-open it, all my layers merged together?!
I tried to re-install but it didn't work.
I know I can still save as PSD format, but it's my habit to save as PDF.
PLZ HELP!
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I know I can still save as PSD format, but it's my habit to save as PDF.
In my opinion that is a bad habit and the sooner you abandon it the better.
Nonetheless it should be possible to save a layered psd file in a pdf, so which exact and complete settings do you use when you get the faulty result?
Could you please post screenshots to illustrate your workflow.
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Did you change anything further or hit »Save PDF« right away?
Like a Standard for example?
Can you provide the two files?
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NO, I didn't change anything! I just clicked "save", "save PDF".
(How can I upload .psd and .pdf? )
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I don't think that it's a good habit to always save Photoshop files as PDF. There are PDF options that you have to be careful of (that can change the file in undesired ways) that I don't think it's a safe thing to do as a standard method of saving Photoshop files. For example the High Quality Print preset will downsample files to 300ppi. If you had a higher resolution file, oops some information is now good!
There's a reason InDesign and Illustrator can import native .psd files! A better practice is to use .psd and only save as PDF if required for specific reasons.
That said, I just tested it out on my machine (macOS as well) and layers were saved. Weird.
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It used to work very well!!! I could save as pdf with all the layers, but something went wrong few days ago.
At first, after saving as pdf, a window came out: Could not complete your request because of a program error. (The files can be previewed and can be opened with Illustrator.) After I re-installed PS, the Program Error issue solved but all layers of .pdf merged. If I open the previous pdf that I saved (before the issue occurs), all layers are there. However, I tried to change something and pressed "Command + S", the Program Error window came out again.
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What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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I tried. The issue still exists...
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(How can I upload .psd and .pdf? )
Not on this Forum directly you’d need to use some file transfer service.
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Thanks.
Sorry, I still cannot reproduce the issue even with your file.
If you have run through the general trouble-shooting list (link in post 7) and can reproduce the issue reliably you may want post a report over at
Photoshop Family Customer Community
At least one report on a similar sounding issue exists, but for some of the people there ignoring the »As a Copy« setting seems to have been the problem, so it might not apply to you exactly.