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Full Screen Mode with Menu Bar issue with multiple monitors

Explorer ,
Jan 29, 2018 Jan 29, 2018

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Hi Everyone, Last Friday there was a new update to Photoshop CC, and now when ever I open a PSD full screen mode with menu bar is not working properly. Let me explain. I have 3 monitors, and I do all of my work on my mac cinema display. I feel like what's happening is photoshop is not seeing it's resolution and it's shrinking the viewable workspace. If I drag it into my laptop's display it works fine, and if I drag it into my dell monitor it works fine. For some reason though when I'm in my cinema display where I do all my work it fails. I've found 1 way to get it to work while I'm in the screen and that's to toggle my cinema display's resolution. Although once I close the PSD, or leave full screen mode with menu the issue returns until I toggle the resolution again. It's definitely annoying. Is this a bug with the new CC update? This never happened until I updated. I have Photoshop CC 2018 19.1.0 Release.

Attached is a screen shot of what's happening.

full screen mode issue.png

Thank you for your help!

-Joe

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correct answers 1 Correct answer

Community Expert , Jan 29, 2018 Jan 29, 2018

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

You may want to add your »Mea too« here:

https://feedback.photoshop.com/photoshop_family/topics/photoshop-19-1-in-fullscreen-mode-canvas-moves-to-upper-left-corner-and-3-4-of-the-canvas-is-unusable?utm_source=notification&utm_medium=email&utm_campaign=new_comment&utm_content=reply_button&reply%5Bid%5D=19277210#reply_19277210

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Community Expert ,
Jan 29, 2018 Jan 29, 2018

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

You may want to add your »Mea too« here:

https://feedback.photoshop.com/photoshop_family/topics/photoshop-19-1-in-fullscreen-mode-canvas-move...

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Explorer ,
Jan 29, 2018 Jan 29, 2018

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This worked! Thank you so much. Is it good to not use the Graphic Processor? I've never had to uncheck that before. Thanks! I'm going to check that link now.

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Community Expert ,
Jan 29, 2018 Jan 29, 2018

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Is it good to not use the Graphic Processor?

Not really, certain features (Rotate View Tool for example) depend on it, others benefit from it (some Filters can run faster).

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Community Expert ,
Jan 29, 2018 Jan 29, 2018

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And please try whether the work-around of hitting tab twice works for you.

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