• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
Locked
0

Muse stop during uploading

Engaged ,
Jan 25, 2018 Jan 25, 2018

Copy link to clipboard

Copied

Hello,

It freeze  so I have to open Task Manager few times yesterday.

I see someone suggested Export as HTML, It showed on Browser but doesn't showed

Also when I click for  Only modified files to upload it does upload all files(I thank) and freeze.

I noticed that Typekit Fonts doesn't show on list...

I FOUND THAT TOO MANY ASSETS ARE MISSING , LET US GUYS KNOW AFTER I FIXED..SORRY

I fixed every assets but still stop on 93%(same place) stop and freeze...Please

Advice Please,

James

Views

630

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Engaged , Jan 29, 2018 Jan 29, 2018

Hello,

  I found that file in Assets, deleted that and doing fine.

Sorry very sorry,

WHAT I LEARNED.

WHEN FREEZE DURING UPLOADING, LOOK FOR THE FILE OR ASSET NAME WHERE IT STOP AND DELETED THAT FILE OR ASSET.

IT WORKS THIS TIME FOR ME( remembered this might help in the future)

thanks for your guys patient,

James

Votes

Translate

Translate
Adobe Employee ,
Jan 29, 2018 Jan 29, 2018

Copy link to clipboard

Copied

Can you check if there are any assets that are outside of your canvas in Adobe Muse? If there are any, try deleting them and see if that helps.

If you have used third-party fonts, try replacing them with regular ones to see if it helps.


Let us know your observations.

Thanks,

Preran

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jan 29, 2018 Jan 29, 2018

Copy link to clipboard

Copied

Happy to hear...

I checked and looks fine,

I noticed that it stop on same spot,  2x3.01.png, so I deleted that page and uninstalled the program......again it stop at the same spot

The file, 2x3.png, is not there in Assets.......can I find that file?

thanks for your time,

James

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jan 29, 2018 Jan 29, 2018

Copy link to clipboard

Copied

LATEST

Hello,

  I found that file in Assets, deleted that and doing fine.

Sorry very sorry,

WHAT I LEARNED.

WHEN FREEZE DURING UPLOADING, LOOK FOR THE FILE OR ASSET NAME WHERE IT STOP AND DELETED THAT FILE OR ASSET.

IT WORKS THIS TIME FOR ME( remembered this might help in the future)

thanks for your guys patient,

James

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines