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Problem with the Cursor in the New 2018 CC Update

Community Beginner ,
Nov 21, 2017 Nov 21, 2017

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While I'min the middle of finals for school, I can't seem to use photoshop for my classes because the cursor seems to be stuck on the hand. NOT THE HAND TOOL, just a hand cursor that you would usually see when you go online and certain sites have a hand cursor for you to select things. It's weird because the program seems to do this to all new projects I make, projects I make through photoshop and from going back and forth with Sketchbook Pro, and Illustrator, it seems to have it stuck on this cursor, I can't select brushes, type, and every other tool there is. It won't let me use them on the canvas.

Another odd thing that happened was that I reinstalled the last program, the 2017 CC version, and its doing the same thing! What is going on! I need this fixed or I'm going to fail my classes because it won't let me do my projects.

Larissa

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Adobe
Community Expert ,
Nov 21, 2017 Nov 21, 2017

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Make sure you have the latest Driver Update for you Graphic Card

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Participant ,
Nov 21, 2017 Nov 21, 2017

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Hi Larissa

I echo the advice from Mohammad.Harb.

You may also want to try to reset your preferences. It doesn't delete your work, it just resets the program. Shutting down Photoshop or even shutting down your computer does not reset Photoshop. I reset my prefs any time Photoshop misbehaves and it usually resolves the issues.

*If you have changed your Workspace: Keyboard, Toolbars, Menu Options, then save your workspace before quitting Photoshop. To save and manage Workspaces: Adobe Photoshop workspace basics

To reset your Preferences File : Preferences in Photoshop

Please let us know if this resolves your issue.

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Community Beginner ,
Nov 21, 2017 Nov 21, 2017

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This did not resolve the issue at all. It still is stuck as the hand cursor, preventing me from using any of my tools. Is there any other options? I need photoshop to do my final projects for schoo.

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Community Beginner ,
Jan 29, 2018 Jan 29, 2018

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This has just happened to me. Did you resolve it?

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