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Hello. First post for me in any type of Adobe forum EVER!
I created a PDF in 2012 and assigned a password so that it could not be reopened without entering the password. It's not really a confidential PDF, but it is something that not everyone in my office who accesses our network should have had access to.
I need to open that file now, and I can't remember the password. I've tried everything that I could think of, but since I didn't write it down - I'm at a loss.
Additionally, I can't install any type of password cracking programs on my work computer without our IT permission, and that isn't going to happen. Nothing can be installed. I can send the file to myself and try an Android app if there is one.
Does anyone know of a way that I can open this file? It's something that can't be recreated.
Here's proof that I "own" the file. That's my username:
Thanks in advance!
We can't help you. No Adobe application will allow you to open the file
without the password.
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We can't help you. No Adobe application will allow you to open the file
without the password.
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Not even Adobe themselves? Is there a way to contact them directly? I tried finding contact info, but it kept sending me to these forums.
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No, they can't help you, either.
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This is a public forum, not Adobe support... click below to contact Adobe staff to help
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But... I very much doubt that Adobe is going to be able to help, since the entire idea of using a password is to protect the file, and Adobe is not in the business of "cracking" files
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Thanks. I'm hoping that they can help. It's my file...not like I'm trying to open someone else's work. I appreciate the help.
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There's no way to prove that. The fact it shows up as "owned" by you in the file properties is meaningless. That's just a permission on your local network. Don't waste your time.
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Dear Adobe,
No one ever asked you to password protect my documents, and you do it automatically! Very, Very bad user experience.
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Adobe can't access and protect your files.
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I have the same odd problem, e signed pdf with "open" password set and I did not set it.
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Tony Goldwire