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It's shown that message "We're sorry, but something went wrong." and I can't edit my information.

Community Beginner ,
Jan 24, 2018 Jan 24, 2018

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Hello.

I want to modify some information of the add-on published as private.

So I pushed the following button.

스크린샷 2018-01-24 오후 6.48.49.png

but the following message is displayed and it can not be edited.

스크린샷 2018-01-24 오후 6.35.01.png

And I tried to delete my product. but I couldn't.

Let me know how I can delete my product or how I can resolve the problem.

Thank you.

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correct answers 1 Correct answer

Adobe Employee , Feb 01, 2018 Feb 01, 2018

We are still working on this. It seems you tried to edit the metadata again please confirm. Also, share your product icons along with the details like this is featured images and this is preview image 1,2,3 and so on.You can follow up on this issue with us via avetting@adobe.com

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Community Expert ,
Jan 24, 2018 Jan 24, 2018

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You can manage your product in Exchange portal.

スクリーンショット 2018-01-25 10.44.26.png

Here is an example of my product. If you want to make it private, click the sharing tab and manage private groups.

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Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

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Hello,

Please share some details about your product like the product name or the link. Also, share your producer number https://www.adobeexchange.com/partners/XXXX/products where XXXX is your producer number. We will look into the issue and will update you.

You can contact us on avetting@adobe.com for any query or concern.

Regards,

Adobe Exchange Vetting

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Community Beginner ,
Jan 24, 2018 Jan 24, 2018

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Thank you for your quick answer.

My producer number is 579201.

(https://www.adobeexchange.com/partners/579201/products

if you need other information, apply to me.

Best Regards,

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Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

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Just wanted to confirm your product name: Cracker9 UnitConverter 1.0.0

If it is so please, provide us some time to handle this issue.

Regards,

Adobe Exchange Vetting

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Community Beginner ,
Jan 24, 2018 Jan 24, 2018

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That's right.

Please let me know when it is resolved.

Thank you.

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Adobe Employee ,
Feb 01, 2018 Feb 01, 2018

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We are still working on this. It seems you tried to edit the metadata again please confirm. Also, share your product icons along with the details like this is featured images and this is preview image 1,2,3 and so on.You can follow up on this issue with us via avetting@adobe.com

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