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Re: Error status 0xc000012f

Participant ,
Jan 31, 2018 Jan 31, 2018

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I'm having the same issue, but not with Acrobat.  I'm getting the message from when I open Photoshop, After Effects and AME, with slight variations as seen below.

ERROR STATUS 0Xc000012f.jpg

I thought perhaps it was my graphics driver (for NVIDIA GTX 960, Windows 10) that needed to be updated, but that didn't fix it. I've also uninstalled and reinstalled all three programs.  Do you think a cleaner tool for these apps would help.  If so, please provide a link.

Thanks!

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Adobe
Community Expert ,
Jan 31, 2018 Jan 31, 2018

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I think this is not a problem with your Adobe software. This is a problem with your operating system and/or driver, in your case it seems to be the graphic card driver.

If you have tried the latest driver without success then try an older version of the driver (Beta and Archive Drivers | NVIDIA )

When you install the driver do a clean install.

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Participant ,
Jan 31, 2018 Jan 31, 2018

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Like I said, I thought it was the graphics driver too, so I updated it.  I'm curious why you recommend the clean install rather than the recommended.

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Community Expert ,
Feb 01, 2018 Feb 01, 2018

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McStack  schrieb

I'm curious why you recommend the clean install rather than the recommended.

If the installed driver is faulty and you installed a newer or  a older verson for this driver it is possible the error remains. So it could be that the new installed driver doesn't already worked.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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