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Unable to move photos - sit and spin blue circle

New Here ,
Feb 01, 2018 Feb 01, 2018

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Arrghh!  My power was inadvertently shut off (cord was pulled from back of iMac) and now Lightroom gives me a warning box of Unable to move photos with a spinning blue circle.  I cannot get it to resume working.  What do I do now?

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correct answers 1 Correct answer

Community Expert , Feb 02, 2018 Feb 02, 2018

Hi nosnow,

The screenshot isn‘t appearing (try uploading from a browser if you haven’t already).

Also here is some documentation about the Creative Cloud App:

Use the Creative Cloud desktop app to manage your apps and services

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Community Expert ,
Feb 01, 2018 Feb 01, 2018

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Have you tried quitting and logging out and in of the Creative Cloud App?

Also, is it possible to post a screen grab of the message

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New Here ,
Feb 01, 2018 Feb 01, 2018

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Thank you, this is the screen shot and I do not know how to log in and out of the creative cloud app. It is probably as simple as that!

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Community Expert ,
Feb 02, 2018 Feb 02, 2018

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Hi nosnow,

The screenshot isn‘t appearing (try uploading from a browser if you haven’t already).

Also here is some documentation about the Creative Cloud App:

Use the Creative Cloud desktop app to manage your apps and services

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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