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File appears to be from a camera model not supported [Unable to open Canon 6D II Raw files in PSE 12]

New Here ,
Feb 03, 2018 Feb 03, 2018

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I just bought a new camera, a Canon 6D Mark II.  When I attempt to open a RAW image in Photoshop, I receive the following error message; File appears to be from a camera model which is not supported by the installed version of camera RAW.

I am using Elements 12.  My new camera and 100mm macro lens cost me an arm and a leg, please don't tell me I now need to upgrade my version of Photoshop.  Is there some setting I need to change, or something I can download in order to open my RAW images?

Thank you,

Steven

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LEGEND ,
Feb 04, 2018 Feb 04, 2018

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Hi Steven

If you don't wish to upgrade to PSE 2018, you could convert CR2 files to Adobe raw (DNG)

DNG Converter is free. You can batch convert a whole folder of CR2 images into DNG without any loss of quality and the dng files will be backward compatible with your PSE12 software.

Get the latest DNG Converter Mac  | Win

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