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Unable to Get Preview Topic to Work

Explorer ,
Jan 13, 2009 Jan 13, 2009

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In Robohelp, when you click the glasses icon or enter Ctrl+W, a window previewing the current help topic is supposed to open. When I do this, focus is removed from the application, but no preview window opens. I've tried closing and reopening Robohelp; when that didn't work, I rebooted.

I'm on an XP box with 2GB of RAM; I've never had problems with this feature before.

Any ideas of how I can get this to work again?

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correct answers 1 Correct answer

Valorous Hero , Jan 13, 2009 Jan 13, 2009
Hi there

You might try the following.

Preview
Press Alt+Spacebar then M.
Use the arrow keys to try and move the invisible window. You may also wish to try clicking and dragging the mouse around.

Alternatively, you may need to use a utility such as ForceWin. Click here to visit the ForceWin site

Cheers... Rick

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Valorous Hero ,
Jan 13, 2009 Jan 13, 2009

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Hi there

You might try the following.

Preview
Press Alt+Spacebar then M.
Use the arrow keys to try and move the invisible window. You may also wish to try clicking and dragging the mouse around.

Alternatively, you may need to use a utility such as ForceWin. Click here to visit the ForceWin site

Cheers... Rick

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Explorer ,
Jan 14, 2009 Jan 14, 2009

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Rick,

ForceWin did the trick! Thanks for the prompt, helpful advice.

Steve

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New Here ,
Feb 25, 2009 Feb 25, 2009

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I'm also having the same problem. My preview topic window all of a sudden stopped working yesturday and even after rebooting no longer shows up anymore. I cannot locate the Window in Forcewin. What window name should i be looking for?

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New Here ,
Feb 25, 2009 Feb 25, 2009

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LATEST
Solution found - see other thread entitled: "HELP! Preview Topic has stopped working"

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