unable to open 'photoshop image 13'

[katiep69504069]

Hello!

All of a sudden today i have a PSD file that won't open in photoshop, and in indesign it just appears black. it is a .psd file, but when i look at the file properties it says it is a "photoshop image 13" file. I am running PSD CS6, and my preferences are all normal, and i have reset them.

How can i open this file? and prevent this from happening again??

Thank you

[Test Screen Name]

What exactly happens in Photoshop When you try to open?

[katiep69504069]

"could not complete your request beacsue the file is not compatible with this version of photoshop"

which doesnt really make sense since it was saved as a .psd from this photoshop

[fsgdfg]

Hello, how did you fix it? I have the same problem. 😞

[geameve@gmail.com]

Tengo el mismo problema 😞 

Encontraron la solución?