My enterprise InDesign app will not launch on my new computer. It is downloaded, and from the CC control panel it says Open. When I open, it goes launch until it reaches "Calling Late Initializers" and then up pops a crash report window saying "AdobeInDesign(64bit)" has crashed.
I have uninstalled and reinstalled both ID and Creative Cloud. I have checked the sync settings and there is nothing to sync (this is a new app for me.) I have rebooted the PC several times. Nothing works.
Followed directions, found the preferences folders, and deleted them. Tried to launch and still no luck. It's crashing at "Calling Late Initializers." This is happening on other new Windows 10 laptops in the company.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
or contact the Adobe Twitter team at @AdobeCare