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HOW DO I CANCEL MY PLAN!?!?!

Community Beginner ,
Feb 07, 2018 Feb 07, 2018

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correct answers 1 Correct answer

Community Beginner , Feb 13, 2018 Feb 13, 2018

They finally pulled their heads out their bums and fixed the glitch so I was able to actually have a clickable option to cancel.

Thank you to all who gave suggestions and ideas.

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Engaged ,
Feb 07, 2018 Feb 07, 2018

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Login to your Adove account (adobe.com, upper right corner). If you don't find it there call the free hotline.

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Community Expert ,
Feb 07, 2018 Feb 07, 2018

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Community Expert ,
Feb 07, 2018 Feb 07, 2018

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Moved to Adobe Creative Cloud​

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Advocate ,
Feb 07, 2018 Feb 07, 2018

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You can cancel it yourself by logging into accounts.adobe.com. From there, select Manage Plans under Plans & Products. Then select Cancel Plan under Plan Details.

Good luck!

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Community Beginner ,
Feb 07, 2018 Feb 07, 2018

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Please check the attached picture, I have NO option to cancel when I follow that pathway.

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Community Expert ,
Feb 08, 2018 Feb 08, 2018

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Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Beginner ,
Feb 13, 2018 Feb 13, 2018

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They finally pulled their heads out their bums and fixed the glitch so I was able to actually have a clickable option to cancel.

Thank you to all who gave suggestions and ideas.

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