How to close pop-up windows in Photoshop?

[ShmooPants]

Does anyone know how to make this image/pop-up go away(attached below)?  It's just recently started appearing and I can't close or move it.  It is always infant/on top of everything no matter what else I might be doing on the computer.  I can only make it go away by quitting photoshop.  I've gone through all the settings and viewing windows I can think of.  I'm not sure what else to try.  Any help would be appreciated.

[Norman Sanders]

Preferences > Tools ...uncheck Use Rich Tool Tips

[ShmooPants]

Unfortunately, I don't have tools as an option in my preferences.  I'm on CS6 extended via monthly subscription...

[ShmooPants]

And thank you very much!

[Norman Sanders]

Does that mean you found Tools?

[ShmooPants]

The only place I see Tools is in the Window drop down.  Even when I turn it off, the pop up is still there.

[ShmooPants]

Unfortunately, I don't have tools as an option in my preferences.  I'm on CS^ extended via monthly subscription...

[Norman Sanders]

[ShmooPants]

This is what mine look like:

[Norman Sanders · Accepted solution]

What version of Photoshop are you using?

In the Preferences > Interface ... see whether Show Tool Tips is a checkbox choice

[ShmooPants]

That seems to have done the trick!  I'm on the Creative Cloud CS6 extended.  I thought it was supposed to be updating automatically, but now it seems there is another issue to troubleshoot, based on comments here. 

Thanks so much for your help!  Truly appreciated!

[Conrad C]

In Photoshop CS6, it's in the Interface panel.

There's some confusion here because what you are seeing are the older text-only Tool Tips, not the new Rich Tool Tips. If you're using CS6, ignore any discussion of Rich Tool Tips.

[ShmooPants]

Thank you so much!