Unauthorised payment of £28.75 taken from my account

[chrisw40249937]

I pay monthly and do not understand why this additional cost has come out of my account?

[kglad]

check your account, https://accounts.adobe.com

if that's no help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

[KanikaS · Accepted solution]

Hi Chris,

I see you have an Adobe account under the same ID as with forums. I see you had an Acrobat subscription which has now been cancelled and the last charge that took place was for 13.33 GBP.  Could you please share some more information about the charge? When did it take place? Did you get an email from Adobe regarding the same?

You may also Contact Customer Care for more information. Feel free to update the thread for more questions.

Thanks

Kanika