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Can you actually contact someone at Adobe for help?

New Here ,
Feb 07, 2018 Feb 07, 2018

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I have an issue with a Windows 10 update basically stopping Photoshop CC 2018 working on my PC. I've been going round and round in circles in support and always get directed back to the forum. One response in 6 hours and I'm not convinced it has the solution. Does anyone have a suggestion as to how to contact Adobe? Chat would be fine but I can't even seem to be able to initiate that.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Feb 07, 2018 Feb 07, 2018

it's not easy so you're better off exhausting forum solutions while you're trying to connect.  eg,

reset your preferences -   https://forums.adobe.com/thread/375776

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Community Expert ,
Feb 07, 2018 Feb 07, 2018

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it's not easy so you're better off exhausting forum solutions while you're trying to connect.  eg,

reset your preferences -   https://forums.adobe.com/thread/375776

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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