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Adobe Photoshop "Couldn't place the document because the drive isn't available"

New Here ,
Feb 08, 2018 Feb 08, 2018

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Hello photoshop users,

I have a problem when it comes to placing images in Adobe Photoshop.

I have tried multiple images to see if it was just the image but i can't seem to place an image into my photoshop document.

Does anyone has a solution for this?

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Adobe
Community Expert ,
Feb 08, 2018 Feb 08, 2018

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What are the images’ fullNames?

I wonder if their names or the names of one of the Folders might contain problematic characters.

Are the files stored on a local drive or on a network volume?

What have you done for general trouble-shooting so far?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Feb 08, 2018 Feb 08, 2018

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Well there just regular names like nameless.jpg nothing special really...


The files are saved on my own macbook hard disk.

Haven't done much because i'm fully clueless..

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Community Expert ,
Feb 08, 2018 Feb 08, 2018

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What about the names of the Folders containing the image (and I mean all of them right up to the top)?

Can you open the images as opposed to placing them?

Haven't done much because i'm fully clueless..

Start by restoring the Preferences (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved) and otherwise follow the advice in the thread mentioned above.

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New Here ,
Feb 08, 2018 Feb 08, 2018

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I restored the preferences but still have the same error.

The images are on my desktop so I not even in specifik maps. Can open the images with the mac software but just not with Photoshop

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Community Expert ,
Feb 08, 2018 Feb 08, 2018

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Could you please post. screenshot of the file on the desktop with its name selected?

Have you restarted your computer yet?

When you create an image in Photoshop and save it to the desktop can it be opened again?

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New Here ,
Feb 08, 2018 Feb 08, 2018

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Schermafbeelding 2018-02-08 om 13.26.40.png

I made a photoshop file and i couldn't open it anymore after i saved it...

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Community Expert ,
Feb 08, 2018 Feb 08, 2018

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What is your user name?

userName.jpg

Have you restarted your computer yet?

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New Here ,
Feb 08, 2018 Feb 08, 2018

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I haven't restared my computer, i'll do that right now. Schermafbeelding 2018-02-08 om 13.55.11.png

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Community Expert ,
Feb 08, 2018 Feb 08, 2018

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What happens when you copy the images from the volume »Untitled« to the primary internal drive (the one housing the OS etc.)?

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New Here ,
Feb 08, 2018 Feb 08, 2018

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I have restarted my laptop and it seems to be working again now...

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Community Expert ,
Feb 08, 2018 Feb 08, 2018

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Run First Aid through Disk Utility

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