14 Replies Latest reply on Feb 9, 2018 2:09 PM by Jodi_Frye

    CC 2018 Select and Mask -> Refine Edge PC Hangs

    kens634204 Level 1

      Everytime I use the refine edge brush tool in Select and Mask, the cpu and memory usage spikes on my machine and never recovers. Even after waiting for many many minutes photoshop never becomes responsive again and the only solution it to kill photoshop. I have version 19.1.0 installed.

       

      I would really like to be able to use the Select Subject tool, and then quickly refine the edge, but to no avail. How can this be fixed and resolved?

        • 1. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
          Jodi_Frye Level 3

          I had the same issue and I found this that Dave posted at some point and it worked for me;

           

          1. Go to Preferences >Performance > Graphics Processor > Advanced and uncheck Open CL. Test on a newly opened document

          2. Go to Preferences and uncheck use Graphics Processor - if this works recheck it then change the advanced settings first to Basic , then normal and then advanced - testing each time on a newly opened document

           

          I just kept mine at basic with Open CL checked and all seems to work fine. I don't do 3D stuff so all good.

          • 2. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
            kens634204 Level 1

            Mine must be a different issue. I still have the problem with Graphics Processor turned off.

            • 3. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
              Jodi_Frye Level 3

              Then resetting preferences is probably your best bet.

              Edit>Preferences>General and bottom right check ' reset preferences on quit ' and then close program and relaunch. If you have your workspace set up the way you like it then save it first beforehand and then you can just reload it. Window>Workspace>new workspace and name it and save it. Then you'll find it in the workspaces tab when you relaunch.

              • 4. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                Omar.Fathy Adobe Community Professional

                What is your computer specifications ?!

                • 5. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                  Trevor.Dennis Adobe Community Professional

                  Hi Ken.  It is still most likely related to your GPU despite the test you have tried.  You need to make sure the video card drivers are up to date, and sourced from the card maker's website. It would help ifiy u could open Photoshop and go Help > System Info > Copy and paste to this thread.

                  • 6. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                    kens634204 Level 1

                    My graphics card driver is up to date.

                     

                    Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64

                    Number of Launches: 1

                    Operating System: Windows 10 64-bit

                    Version: 10 or greater 10.0.16299.15

                    System architecture: Intel CPU Family:6, Model:13, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

                    Physical processor count: 2

                    Logical processor count: 4

                    Processor speed: 2394 MHz

                    Built-in memory: 16295 MB

                    Free memory: 7800 MB

                    Memory available to Photoshop: 14318 MB

                    Memory used by Photoshop: 70 %

                    Alias Layers: Disabled.

                    Modifier Palette: Enabled.

                    Highbeam: Enabled.

                    Image tile size: 128K

                    Image cache levels: 4

                    Font Preview: Medium

                    TextComposer: Latin

                    Display: 1

                    Display Bounds: top=0, left=0, bottom=2160, right=3840

                    Display: 2

                    Display Bounds: top=600, left=-1920, bottom=1680, right=0

                    OpenGL Drawing: Enabled.

                    OpenGL Allow Old GPUs: Not Detected.

                    OpenGL Drawing Mode: Advanced

                    OpenGL Allow Normal Mode: True.

                    OpenGL Allow Advanced Mode: True.

                    AIFCoreInitialized=1

                    AIFOGLInitialized=1

                    OGLContextCreated=1

                    NumGLGPUs=1

                    NumCLGPUs=1

                    NumNativeGPUs=0

                    glgpu[0].GLVersion="4.1"

                    glgpu[0].IsIntegratedGLGPU=0

                    glgpu[0].GLMemoryMB=1024

                    glgpu[0].GLName="Intel(R) HD Graphics 5500"

                    glgpu[0].GLVendor="Intel"

                    glgpu[0].GLVendorID=32902

                    glgpu[0].GLDriverVersion="20.19.15.4531"

                    glgpu[0].GLRectTextureSize=16384

                    glgpu[0].GLRenderer="Intel(R) HD Graphics 5500"

                    glgpu[0].GLRendererID=5654

                    glgpu[0].HasGLNPOTSupport=1

                    glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

                    glgpu[0].GLDriverDate="20160929000000.000000-000"

                    glgpu[0].CanCompileProgramGLSL=1

                    glgpu[0].GLFrameBufferOK=1

                    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 20.19.15.4531"

                    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

                    clgpu[0].CLPlatformVersion="2.0 "

                    clgpu[0].CLDeviceVersion="2.0 "

                    clgpu[0].IsIntegratedCLGPU=1

                    clgpu[0].CLMemoryMB=6509

                    clgpu[0].CLName="Intel(R) HD Graphics 5500"

                    clgpu[0].CLVendor="Intel(R) Corporation"

                    clgpu[0].CLVendorID=32902

                    clgpu[0].CLDriverVersion="20.19.15.4531"

                    clgpu[0].CLBandwidth=1.80613e+10

                    clgpu[0].CLCompute=161.149

                    License Type: Subscription

                    Serial number: 96040002070446413992

                    GUIDBucket:

                    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

                    Temporary file path: C:\Users\ken\AppData\Local\Temp\

                    Photoshop scratch has async I/O enabled

                    Scratch volume(s):

                      Startup, 918.1G, 748.3G free

                    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

                    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

                     

                     

                    Installed components:

                       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                       ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342

                       AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

                       AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

                       AdobeOwl.dll   Adobe Owl   5.2.11  

                       AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229

                       AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827  

                       AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619

                       AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

                       AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

                       AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

                       adobe_caps.dll   Adobe CAPS   10,0,0,6  

                       AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342

                       ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

                       AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

                       amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

                       ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342

                       AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

                       AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

                       Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342

                       BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342

                       boost_date_time.dll   photoshopdva   11.1.0  

                       boost_filesystem.dll   photoshopdva   11.1.0  

                       boost_signals.dll   photoshopdva   11.1.0  

                       boost_system.dll   photoshopdva   11.1.0  

                       boost_threads.dll   photoshopdva   11.1.0  

                       cg.dll   NVIDIA Cg Runtime   3.0.00007  

                       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                       CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

                       CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342

                       CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0  

                       dnssd.dll   Bonjour   3,0,0,2  

                       dvaaudiodevice.dll   photoshopdva   11.1.0  

                       dvacore.dll   photoshopdva   11.1.0  

                       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

                       dvamarshal.dll   photoshopdva   11.1.0  

                       dvamediatypes.dll   photoshopdva   11.1.0  

                       dvametadata.dll   photoshopdva   11.1.0  

                       dvametadataapi.dll   photoshopdva   11.1.0  

                       dvametadataui.dll   photoshopdva   11.1.0  

                       dvaplayer.dll   photoshopdva   11.1.0  

                       dvatransport.dll   photoshopdva   11.1.0  

                       dvaui.dll   photoshopdva   11.1.0  

                       dvaunittesting.dll   photoshopdva   11.1.0  

                       dynamiclink.dll   photoshopdva   11.1.0  

                       ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526

                       icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                       icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                       icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

                       igestep30.dll   IGES Reader   9.3.0.113  

                       imslib.dll   IMSLib DLL   10.0.0.22  

                       JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591

                       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

                       libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                       LogSession.dll   LogSession   7.4.1.109.46827  

                       mediacoreif.dll   photoshopdva   11.1.0  

                       MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396

                       pdfsettings.dll   Adobe PDFSettings   1.04  

                       Photoshop.dll   Adobe Photoshop CC 2018   19.1.0  

                       Plugin.dll   Adobe Photoshop CC 2018   19.1.0  

                       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0  

                       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87  

                       PSArt.dll   Adobe Photoshop CC 2018   19.1.0  

                       PSCloud.dll                                                   1.0.0.1  

                       PSViews.dll   Adobe Photoshop CC 2018   19.1.0  

                       SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526

                       SVGRE.dll   SVGRE   79.586793   79.586793

                       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

                       tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

                       TfFontMgr.dll   FontMgr   9.3.0.113  

                       TfKernel.dll   Kernel   9.3.0.113  

                       TFKGEOM.dll   Kernel Geom   9.3.0.113  

                       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                       updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

                       VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

                       VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

                       WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0  

                       WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473

                       wu3d.dll   U3D Writer   9.3.0.113  

                     

                     

                     

                     

                    Required plug-ins:

                     

                     

                       3D Studio 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Accented Edges 19.1.0 - from the file “Filter Gallery.8bf”

                       Adaptive Wide Angle 19.1.0 - from the file “Adaptive Wide Angle.8bf”

                       Angled Strokes 19.1.0 - from the file “Filter Gallery.8bf”

                       Average 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Average.8bf”

                       Bas Relief 19.1.0 - from the file “Filter Gallery.8bf”

                       BMP 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Camera Raw 10.1 - from the file “Camera Raw.8bi”

                       Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”

                       Chalk && Charcoal 19.1.0 - from the file “Filter Gallery.8bf”

                       Charcoal 19.1.0 - from the file “Filter Gallery.8bf”

                       Chrome 19.1.0 - from the file “Filter Gallery.8bf”

                       Cineon 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Cineon.8bi”

                       Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”

                       Collada 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Color Halftone 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Colored Pencil 19.1.0 - from the file “Filter Gallery.8bf”

                       CompuServe GIF 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Conté Crayon 19.1.0 - from the file “Filter Gallery.8bf”

                       Craquelure 19.1.0 - from the file “Filter Gallery.8bf”

                       Crop and Straighten Photos 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “CropPhotosAuto.8li”

                       Crop and Straighten Photos Filter 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Crosshatch 19.1.0 - from the file “Filter Gallery.8bf”

                       Crystallize 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Cutout 19.1.0 - from the file “Filter Gallery.8bf”

                       Dark Strokes 19.1.0 - from the file “Filter Gallery.8bf”

                       De-Interlace 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Dicom 19.1.0 - from the file “Dicom.8bi”

                       Difference Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”

                       Diffuse Glow 19.1.0 - from the file “Filter Gallery.8bf”

                       Displace 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Dry Brush 19.1.0 - from the file “Filter Gallery.8bf”

                       Eazel Acquire 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “EazelAcquire.8ba”

                       Entropy 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Export Color Lookup Tables 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”

                       Extrude 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       FastCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “FastCore.8bx”

                       Fibers 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Film Grain 19.1.0 - from the file “Filter Gallery.8bf”

                       Filter Gallery 19.1.0 - from the file “Filter Gallery.8bf”

                       Flash 3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Fresco 19.1.0 - from the file “Filter Gallery.8bf”

                       Glass 19.1.0 - from the file “Filter Gallery.8bf”

                       Glowing Edges 19.1.0 - from the file “Filter Gallery.8bf”

                       Google Earth 4 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Grain 19.1.0 - from the file “Filter Gallery.8bf”

                       Graphic Pen 19.1.0 - from the file “Filter Gallery.8bf”

                       Halftone Pattern 19.1.0 - from the file “Filter Gallery.8bf”

                       Halide Bottlenecks 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “HalideBottlenecks.8bx”

                       HDRMergeUI 19.1.0 - from the file “HDRMergeUI.8bf”

                       HSB/HSL 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       IFF Format 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       IGES 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Ink Outlines 19.1.0 - from the file “Filter Gallery.8bf”

                       JPEG 2000 19.1.0 - from the file “JPEG2000.8bi”

                       Kurtosis 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Lens Blur 19.1.0 - from the file “Lens Blur.8bf”

                       Lens Correction 19.1.0 - from the file “Lens Correction.8bf”

                       Lens Flare 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Liquify 19.1.0 - from the file “Liquify.8bf”

                       Matlab Operation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”

                       Maximum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Mean 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Measurement Core 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MeasurementCore.8me”

                       Median 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Mezzotint 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Minimum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       MMXCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MMXCore.8bx”

                       Mosaic Tiles 19.1.0 - from the file “Filter Gallery.8bf”

                       Multiprocessor Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MultiProcessor Support.8bx”

                       Neon Glow 19.1.0 - from the file “Filter Gallery.8bf”

                       Note Paper 19.1.0 - from the file “Filter Gallery.8bf”

                       NTSC Colors 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “NTSC Colors.8bf”

                       Ocean Ripple 19.1.0 - from the file “Filter Gallery.8bf”

                       OpenEXR 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Paint Daubs 19.1.0 - from the file “Filter Gallery.8bf”

                       Palette Knife 19.1.0 - from the file “Filter Gallery.8bf”

                       Patchwork 19.1.0 - from the file “Filter Gallery.8bf”

                       Paths to Illustrator 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       PCX 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PCX.8bi”

                       Photocopy 19.1.0 - from the file “Filter Gallery.8bf”

                       Photoshop 3D Engine 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Photoshop3DEngine.8bi”

                       Photoshop Touch 19.0 - from the file “PSDX.8bi”

                       Picture Package Filter 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”

                       Pinch 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Pixar 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Pixar.8bi”

                       Plaster 19.1.0 - from the file “Filter Gallery.8bf”

                       Plastic Wrap 19.1.0 - from the file “Filter Gallery.8bf”

                       PLY 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Pointillize 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Polar Coordinates 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Portable Bit Map 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PBM.8bi”

                       Poster Edges 19.1.0 - from the file “Filter Gallery.8bf”

                       PRC 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Radial Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Radiance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Radiance.8bi”

                       Range 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Render Color Lookup Grid 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”

                       Reticulation 19.1.0 - from the file “Filter Gallery.8bf”

                       Ripple 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Rough Pastels 19.1.0 - from the file “Filter Gallery.8bf”

                       Save for Web 19.1.0 - from the file “Save for Web.8be”

                       ScriptingSupport 19.1.0 - from the file “ScriptingSupport.8li”

                       Shake Reduction 19.1.0 - from the file “Shake Reduction.8bf”

                       Shear 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Skewness 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Smart Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Smudge Stick 19.1.0 - from the file “Filter Gallery.8bf”

                       Solarize 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Solarize.8bf”

                       Spaces 19.1.0 - from the file “Spaces.8li”

                       Spatter 19.1.0 - from the file “Filter Gallery.8bf”

                       Spherize 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Sponge 19.1.0 - from the file “Filter Gallery.8bf”

                       Sprayed Strokes 19.1.0 - from the file “Filter Gallery.8bf”

                       Stained Glass 19.1.0 - from the file “Filter Gallery.8bf”

                       Stamp 19.1.0 - from the file “Filter Gallery.8bf”

                       Standard Deviation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       STL 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Sumi-e 19.1.0 - from the file “Filter Gallery.8bf”

                       Summation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Targa 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Texturizer 19.1.0 - from the file “Filter Gallery.8bf”

                       Tiles 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Torn Edges 19.1.0 - from the file “Filter Gallery.8bf”

                       Twirl 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       U3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Underpainting 19.1.0 - from the file “Filter Gallery.8bf”

                       Vanishing Point 19.1.0 - from the file “VanishingPoint.8bf”

                       Variance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

                       Virtual Reality Modeling Language | VRML 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       Water Paper 19.1.0 - from the file “Filter Gallery.8bf”

                       Watercolor 19.1.0 - from the file “Filter Gallery.8bf”

                       Wave 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Wavefront|OBJ 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

                       WIA Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WIASupport.8li”

                       Wind 19.1.0 - from the file “Standard MultiPlugin.8bf”

                       Wireless Bitmap 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WBMP.8bi”

                       ZigZag 19.1.0 - from the file “Standard MultiPlugin.8bf”

                     

                     

                    Optional and third party plug-ins:

                     

                     

                       Analog Efex Pro 2 2.0.12.12 - from the file “C:\Program Files\Google\Nik Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro 2.8bf”

                       BackgroundFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”

                       Color Efex Pro 4 4.3.24.12 - from the file “C:\Program Files\Google\Nik Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”

                       Dfine 2 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”

                       FineStructuresFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”

                       HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

                       HotPixelsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”

                       Merge to HDR Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

                       Nik Collection Selective Tool 2.1.28 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective Tool\SelectivePalette.8li”

                       ShadowsFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”

                       Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3RPS.8bf”

                       Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3 (64-Bit)\SHP3OS.8bf”

                       Silver Efex Pro 2 2.2.24.12 - from the file “C:\Program Files\Google\Nik Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro 2.8bf”

                       SkinFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”

                       SkyFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”

                       StrongNoiseFilter 2.2.21.12 - from the file “C:\Program Files\Google\Nik Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”

                       Viveza 2 2.1.21.12 - from the file “C:\Program Files\Google\Nik Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

                     

                     

                    Duplicate and Disabled plug-ins: NONE

                     

                     

                     

                     

                    Plug-ins that failed to load: NONE

                     

                     

                    Extensions:

                     

                     

                       com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                       com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                       Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                       PPW Tools 4  4.0.9 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.cromaline.PPWtools\index.html”

                       New Document  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”

                       PPW Documentation  4.0.8 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.cromaline.PPW-Documentation\index.html”

                       Start  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”

                       Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                       Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                       PPW Colors Help  1.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.cromaline.PPW-Colors\index.html”

                       Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                     

                     

                    Installed TWAIN devices: NONE

                    • 7. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                      kens634204 Level 1

                      OK, doing some more research I used my mouse to refine edge brush and it worked two times in a row. When I switched back to my pen/wacom tablet, it hangs. I've got the most recent Wacom drivers installed... have found some other threads with people moving back to an older version of the wacom drivers to fix.

                      • 8. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                        Jodi_Frye Level 3

                        Well so glad you figured it out ! Yes my pen sometimes has issues as well. In liquify its shaky. 

                        • 9. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                          davescm Adobe Community Professional

                          Hi

                          I use Wacom driver 6-3-17-3 here without issues

                           

                          Dave

                          • 10. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                            Jodi_Frye Level 3

                            I should probably check to see if there's an update for mine but not likely...it's pretty old and I've had it for years.

                            • 11. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                              davescm Adobe Community Professional

                              Hi Jodi

                              My Wacom driver , as above, is out of date - but it works without issue and until it starts having issues I've left it alone and not updated it. If it ain't broken  - don't fix it

                               

                              Dave

                              • 12. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                                Jodi_Frye Level 3

                                Well I just fetched the latest driver and hopefully it didn't mess things up !! It's ok though as I still have the old drivers

                                • 13. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                                  kens634204 Level 1

                                  One of the threads I read said they backed out to an older wacom driver to fix the problem. I'm currently running 6.3.27-2, for now I'll use my mouse when using the refine edge brush and my pen everywhere else.

                                  • 14. Re: CC 2018 Select and Mask -> Refine Edge PC Hangs
                                    Jodi_Frye Level 3

                                    Oh that sounds painful. Using the mouse with refine edge .... All the power to you !