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Photoshop Elements Malware???

New Here ,
Dec 27, 2017 Dec 27, 2017

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I bought Photoshop Elements and Premier Elements and every time I try to download Elements it is saying "Malware Detected" and erasing the app from my computer before I can even do anything. I have a Windows 10 and the Windows Defender is what is deleting the software. I can override it and allow the app to download but I am afraid that I will end up with malware on my computer. Please help. What should I do?

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Community Expert ,
Dec 27, 2017 Dec 27, 2017

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New Here ,
Feb 09, 2018 Feb 09, 2018

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I am also getting the malware warning that prevents me downloading Photoshop Elements 18. Avast says win32:malware-gen detected. This includes from the site you mentioned, Jeff.

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Community Expert ,
Feb 09, 2018 Feb 09, 2018

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It's very unlikely that there is malware or really harmful software embedded in any adobe products one downloads directly from the adobe site, since adobe checks there servers on a regular basis.

Probably a false positive in Avast, so contact them and see what they say.

https://support.avast.com/en-us

https://www.avast.com/en-us/false-positive-file-form.php

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New Here ,
Feb 10, 2018 Feb 10, 2018

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Thanks for your input, Jeff.

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New Here ,
Feb 10, 2018 Feb 10, 2018

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I have choosen to turn off for a few moments AVG, then I have uploaded the product without problems and of course after that, Il have activated my antivirus again. Everything is OK now. Thank you everybody.

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New Here ,
Feb 10, 2018 Feb 10, 2018

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Exactly same problem with AVG on februar 2018 10 !!!!!!

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