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Mercury playback engine GPU acceleration(openCL)

Community Beginner ,
Feb 09, 2018 Feb 09, 2018

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After the last update the Mercury playback engine GPU acceleration(openCL) show my clips and rendered files as collored stripes and not as video-clips. Why??

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LEGEND ,
Feb 09, 2018 Feb 09, 2018

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Have you checked for a possible update available for your GPU driver?

Neil

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Community Beginner ,
Feb 09, 2018 Feb 09, 2018

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Thank you. Yes and there is non.

Kim

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LEGEND ,
Feb 09, 2018 Feb 09, 2018

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If you switch to software only ... does  monitor play correctly?

Neil

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Community Beginner ,
Feb 09, 2018 Feb 09, 2018

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Yes if I switch it works

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LEGEND ,
Feb 09, 2018 Feb 09, 2018

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Issue is with your GPU probably then, have you tried rolling back the driver as Ann suggested?

Neil

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Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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Does this mean go back to an older driver?

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LEGEND ,
Feb 10, 2018 Feb 10, 2018

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Yes ... try the driver previous to the one you're using.

Neil

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Community Expert ,
Feb 09, 2018 Feb 09, 2018

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Might need to roll back a driver.

Please post computer specs and media used (please be specific)

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