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Master Collection CS3 - Some small but important things do not work.

Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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Like the coursers in Photoshop.  I get a tiny + and - on either side of a unrecognizable something.

In Dreamweaver the select dropper for background color does not work.

May be others but still exploring.

Tried different mouse, etc.

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correct answers 1 Correct answer

Community Expert , Feb 11, 2018 Feb 11, 2018

sure you can.  you just need the new installation file(s) and the new serial number.

but if you're going to do that, properly uninstall first:

use the uninstaller/control panel to uninstall (if you have the option, remove preferences, too)

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

restart your computer

reinstall using compatibility mode.

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Community Expert ,
Feb 10, 2018 Feb 10, 2018

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if you have an incompatible (ie, newer) os or screen resolution, you can expect problems when using old software like cs3.

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Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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Thanks Kglad.  Windows 7 Pro.  Ran great before my mother board crashed.  Tried to reinstall CS3 but had to download it from Adobe (couldn't use my CDs or key). They sent me a new key. 

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Community Expert ,
Feb 10, 2018 Feb 10, 2018

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your best bet was to install using compatibility mode (xp sp2).

at this point, you could try resetting preferences for the dreamweaver issue. if you have a font problem causing the display problem with ps, restting its preferences may help too.  but if the ps problem is because you have a high res display, that won't help.

to reset your preferences -

dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

photoshop:  https://forums.adobe.com/thread/375776

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Community Beginner ,
Feb 10, 2018 Feb 10, 2018

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Dreamweaver Problem fixed.

Photoshop no so much.  Tried your fixes.  I don't think the files (the slicer tool graphic, for example) are there.  The tools graphics are not right for the slicer tool and from there down.    All the tools have something like this:  + = -.   I don't guess I could uninstall and then reinstall in XP sp2 mode with the key that adobe sent me? 

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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sure you can.  you just need the new installation file(s) and the new serial number.

but if you're going to do that, properly uninstall first:

use the uninstaller/control panel to uninstall (if you have the option, remove preferences, too)

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

restart your computer

reinstall using compatibility mode.

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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Makes sense to remove preferences, also.  That may be why it didn't install correctly in the first place. I had tried to install form my old CDs and number first. I deleted the installation but din't remove preferences.  I'll try t.  Thank you very much for your help in this.

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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you're welcome, and good luck!

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