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Scratch disk full on Photoshop 7.0 [2018]

Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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I have Photoshop 7.0. I just bought a new laptop and now when I try to open Photoshop I get an error that the scratch disks are full. How do I correct this? Thanks in advance.

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correct answers 1 Correct answer

LEGEND , Feb 11, 2018 Feb 11, 2018

The disk is too big for Photoshop 7, it was created when 1 TB was unimaginably large. Reduce free space below 1 TB or upgrade Photoshop.

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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It sounds like you have not been able to open Photoshop to set up a scratch disk at this stage. 

How many drives does your laptop have, and how much free space is on it/them?

What operating system are you using?

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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​I have drive C plus and an external drive. C has 1.73TB available and the

external drive has 514GB free. I also have a drive labeled "Recovery D" (I

have no idea what this is - I thought it was supposed to be my DVD drive)

and it has just 1.61GB free.

(Links removed)

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LEGEND ,
Feb 11, 2018 Feb 11, 2018

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The disk is too big for Photoshop 7, it was created when 1 TB was unimaginably large. Reduce free space below 1 TB or upgrade Photoshop.

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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​The disk is too big?? Why was Photoshop working on my old laptop which had

a 500GB hard drive but it is not working on my new laptop with a 2TB hard

drive? This makes no sense.​

On Sun, Feb 11, 2018 at 4:59 PM, Test Screen Name <forums_noreply@adobe.com>

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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michaelp84049931  wrote

The disk is too big?? Why was Photoshop working on my old laptop which had

a 500GB hard drive but it is not working on my new laptop with a 2TB hard

drive? This makes no sense.

It makes perfect sense.  As mentioned by Test Screen Name earlier Photoshop 7 cannot see drives of 1TB and above. When it was released, drives of that size were not fitted on PCs so Photoshop 7.0 was not designed work with them. So your smaller 500GB drive was OK. The larger 2TB drive does not work.

Photoshop 7.0 was released in 2002 so you are trying to run software that was designed for the available hardware 16 years ago to run on current spec hardware.

Dave

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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​OK now I understand. But does this mean that the Photoshop I paid for is

now ready for the trash??​

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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There is a thread here discussing how to get Photoshop 7.0 running on Windows 10. It may help you.

Re: Is photoshop 7 compatible with Windows 10?

Dave

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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​I forgot to say that I am on Windows 10.​

 

On Sun, Feb 11, 2018 at 4:56 PM, Michael Philbrook (email removed)

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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​I can't afford to pay $10/month for an upgrade/subscription. Is my

Photoshop 7.0 no longer usable??​

On Sun, Feb 11, 2018 at 4:41 PM, Trevor.Dennis <forums_noreply@adobe.com>

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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If you can divide your disk into smaller partitions you may get it to run

Dave

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Community Expert ,
Feb 11, 2018 Feb 11, 2018

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Another alternative to subscription is to see if Photoshop Elements 2018 meets your needs. Elements can be bought outright.

Dave

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LEGEND ,
Feb 11, 2018 Feb 11, 2018

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Photoshop 7 was supported on Windows 2000, 98 and XP. But support of all kinds ended over 10 years ago... astonishingly, some people still manage to get it going in Windows 10, but this is going to need increasing amounts of work and compromise.

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LEGEND ,
Feb 11, 2018 Feb 11, 2018

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In Adobe's view, that happened in 2003 when Photoshop 8 (CS) was released, and it was final in 2006 when support ended (though support doesn't cover future system and hardware changes, only critical bugs). You could have had a reduced price upgrade to Photoshop 8 (CS) or Photoshop 9 (CS2). Adobe's business model is that you upgrade every 18 months-2 years.

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Community Beginner ,
Feb 11, 2018 Feb 11, 2018

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​Thank you for your help, Dave. Can you tell me if Elements 2018 is a

comparable product to 7.0? Thanks in advance.​

On Sun, Feb 11, 2018 at 5:54 PM, Test Screen Name <forums_noreply@adobe.com>

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New Here ,
Oct 28, 2023 Oct 28, 2023

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My Photoshop 7 works on my new Dell laptop with Windows 11 Pro and a 2TB SSD. It installed and started up with no problems and everything on it works. It had always worked on Windows 10 for me.

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