• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unwanted licensed template: FILE #: 191250942

New Here ,
Feb 10, 2018 Feb 10, 2018

Copy link to clipboard

Copied

I accidentally clicked the "License & Open" icon when i was just trying to expand the template. Searching the forums indicates that there is no way for me to 'cancel' or 'return' this accidental license myself. How to go about it?

Could adobe add a confirmation before the file is licensed? The website makes it to easy to accidentally license stock by accident.

Views

194

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 12, 2018 Feb 12, 2018

Hi Jamin,

I apologize for the trouble that you faced on our website.

Since there is noway to unlicense the file which has been licensed once therefore, I have added 1 credit to your account so that you can use it for a different download.

Let me know if that helps!

Regards,

Sheena

Votes

Translate

Translate
Adobe Employee ,
Feb 12, 2018 Feb 12, 2018

Copy link to clipboard

Copied

LATEST

Hi Jamin,

I apologize for the trouble that you faced on our website.

Since there is noway to unlicense the file which has been licensed once therefore, I have added 1 credit to your account so that you can use it for a different download.

Let me know if that helps!

Regards,

Sheena

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started