• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Canvas size problem

New Here ,
Feb 12, 2018 Feb 12, 2018

Copy link to clipboard

Copied

Hi. I need help solving an issue with Photoshop CC 2018. I need to sort this out quickly because I have school assignments to finish. Currently in Adobe chat and have been waiting a while for a representative to speak with me. No luck so far. When I go to expand the canvas size, I select the correct anchor for adding space around all sides. But instead it only adds to the height. I tried updating from 2017 to 2018, and it hasn't made a difference. If anyone has experienced this and fixed it, or knows what the problem is, please respond.

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 12, 2018 Feb 12, 2018

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2018 Feb 12, 2018

Copy link to clipboard

Copied

If you want space on all sides, you should be on the center anchor point. Show a screen shot if it's not working.

An alternate method to add canvas is to click the crop tool, and drag the canvas bigger. You can use Shift to keep it proportional and Option (Alt) to resize it from the center.

Try that if the conventional method is failing.

You are typing in numbers for both a new width and a new height, right? That would be the first thing to look at.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 12, 2018 Feb 12, 2018

Copy link to clipboard

Copied

Thanks for responding Jane! I had the center anchor selected; turns out, after working with an adobe rep, the solution was resetting the tools. Why? I don't know. That's just how he managed to fix it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 12, 2018 Feb 12, 2018

Copy link to clipboard

Copied

LATEST

If you were changing Canvas size with the Crop tool, that makes sense.

But it absolutely does not make sense that resetting the tools would fix it if you were going to Image menu > Canvas size, as that is not a tool, it's a menu item.

Resetting Preferences would also make sense if something had gone flakey.

I'm glad it's working, but I wonder if Resetting Tools actually solved it or if it was coincidence?

Anyway, at least you can move on with your project, so all is well!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines