New update Jan 24 18 - crashing

[jand6411623]

I just updated Photoshop today and it crashes when I click on or try to use the magnetic lasso tool. ????

Anyone else experiencing this?

[KanikaS]

Moving to Photoshop​

[jand6411623]

how does your response help me out?

[Ronald Keller]

Because posting in the correct forum will give you more chance of getting an answer to your question.

[davescm]

Hi

No crash here on CC19.1 with Windows 10.

If you are getting crashes immediately after an update, try resetting preferences. Some of the preferences can be taken across from the previous version and if there is any corruption, can lead to strange issues.

What message are you getting with the crash?

Dave

[nickholt87]

Having a very similar issue, updated today, ran photoshop, full crash and automated computer reboot.  Upon rebooting tried again, this time I got some graphics error and program closed.  Tried installing 2017 version, crash and reboot.

[Bstone84]

Having the same issue. Photoshop simply wont open anymore.

[kballweg]

Same issue. Was running fine yesterday with large pano files, today after update, I can see memory usage spike and eventually computer freezes until it crashes and reboots. Apple crash reports indicate a Kernel panic. PS seems to run okay with smaller files, but not really stretching it much.

MacPro 5.1, 16 gb of memory, PS v 19.0 (per splash screen), no change in Mac OS between yesterday when it was functional, and today.

[M Shaw]

Magnetic Lasso issue appears to be tied to Precise cursors. Current work around is to set Other Cursors in Prefs/Cursors to Standard.

[Mohit Goyal · Accepted solution]

Hi All,

Please update Photoshop to 19.1.1 version, which includes the fix for "Photoshop CC 2018 crashes while using Pen/Magnetic Lasso Tool".

Also, refer the list of other fixed issues in 19.1.1 release: Fixed issues in Adobe Photoshop CC

To update Photoshop CC to 19.1.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC.

Regards,

Mohit