Latest Photoshop Update Broken

[raughterd]

Installed the latest update of Photoshop/Lightroom Classic CC last night. Seems completely broken.

Photoshop version (reported by Adobe Creative Cloud App) 19.1.1

Lightroom Classic CC version (reported by Adobe Creative Cloud App) 7.2

Operating System Windows 10 Home

Issues

1. From Lightroom,  edit in photoshop,  opens layered tiffs without the layers,  shows only a background "flattened" image

2. Trying to open photoshop stand alone i.e. not lauching from Lightroom silently fails. No error dialogs, no splash screen just silently fails to start.

Is this just my installation or is anybody else having issues?

Can anybody suggest how I should resolve this?

I'm fairly new to LR/PS. Any help/advice would be greatly appreciated.

[Guest]

Try reinstalling Photoshop using this method

Use the Creative Cloud Cleaner Tool to solve installation problems

[raughterd]

ged2016,

Thank you for for help and advice.

Unfortunately it didn't work.

1. uninstalled lightroom classic, lightroom and photoshop
2. ran the cleaner program as admin
3. clean creative cloud selected
4. re installed lightroom classic and photoshop, decided against reinstalling the new lightroom
5. no different than before.

appreciate your help.

Thanks