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Books not Expanding in Firefox, Chrome, and IE 7

New Here ,
Sep 29, 2010 Sep 29, 2010

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I have RoboHelp 8. While viewing the ouput files of the WebHelp in Firefox and Chrome, the books in the TOC pane are not expanding. I am able to expand and collapse the books in IE 6 and IE 8. But again I am not able to expand them in IE 7.

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Guest
Oct 11, 2010 Oct 11, 2010

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Same problem here in beta of Firefox 4.

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Participant ,
Oct 12, 2010 Oct 12, 2010

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I had problems with the ToC jamming in Firefox, using RoboHelp 7. Getting the latest patches cured it there.

Do you have the 8.0.1 and 8.0.2 updates?

http://www.adobe.com/support/robohelp/downloads.html

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Guest
Oct 12, 2010 Oct 12, 2010

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In my case using RH 8.02.

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Participant ,
Feb 14, 2018 Feb 14, 2018

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Go to Adobe Tech support, they fixed me up.

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Community Expert ,
Feb 15, 2018 Feb 15, 2018

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Hope the poster didn't wait over seven years for this!

There is a similar issue with the Chrome browser in later versions and the solution for that will be released shortly. For now it is in Using RoboHelp 2017


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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