Lightroom 6 update fails

[DawnPS]

I recently installed Lightroom 6 to my second computer (mac air). Help/updates option grayed out. I found on a thread on these forums that I needed to delete a file in the adobe library called AdobeUpdaterAdminPrefs.dat.

That worked, and I clicked  Updates. It told me I needed to download the installer and I followed its link, eventually installing what was called Lightroom CC 2015.

I now have Lightroom 6.14, but it crashes each time I open it, or if not then, it won't let me  do anything then it crashes anyway.

I have sent the crash report to Adobe but so far only get an automated response saying they don't know the answer. I might have to get rid of it all and reinstall Lightroom from scratch. Any other ideas?

Thanks in advance

Dawn.

[F. McLion]

6.14 is the latest perpetual license version.

Please try to deactivate the GPU: Adobe Lightroom GPU Troubleshooting and FAQ

Also, please check your system against the system requirements: Lightroom Classic CC system requirements

[tristanm54773933]

hi where did u get lightroom 6? adobe customer support cant help me. my license now I cant use

[F. McLion]

Download from here: Download Photoshop Lightroom