Acrodbat DC Context Menu Missing in Windows 10 After Update

[meghatas]

Hi,

Today my Acrobat Reader updated to version 2018.011.20035 under my 64bit windows 10, and thus the context menus were gone.

Any idea what's a good way to have them displayed again?

best

[Bernd Alheit]

What kind of context menu?

[meghatas]

"Convert to Adobe PDF", "Combine.." and the rest.

Let me know if I'm not making myself clear.

[Bernd Alheit]

Acrobat Reader can't create PDF files. This context menu comes with Adobe Acrobat.

[meghatas]

Yes, that's why my question states "Adobe Acrobat DC" (kicked up with a bit of a typo).

[Bernd Alheit]

Why do you post the question in the forum for Acrobat Reader?

[meghatas]

There are two possible answers:

1) My parents left me when I was young and my only form of entertainment is annoying people on the Adobe forums.

2) By accident.

Unfortunately, I can't tell you which one is the real answer.

[~graffiti]

I'll move this to the Acrobat forum if you definitely have Adobe Acrobat DC and not Adobe Acrobat Reader DC. Can you verify that please?

[meghatas]

Thank you. It's Adobe Acrobat Pro DC version 2018.011.20035 .

[~graffiti]

[Moved to Acrobat forum]

[try67]

Run a Repair Installation from the Help menu.

[meghatas]

Thanks, try67, I did do that, but unfortunately, after a restart, there's still nothing in the context menus. I wonder if anyone else has experienced this recently.

[AnandSri]

Hello Meghatas,

We apologize for the inconvenience caused, please share the screenshot of the error message/issue you are getting, to share the screenshot refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

If possible, please use Acrobat cleaner tool to remove Acrobat, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine, and install the Acrobat Pro from Download Acrobat 2017 Link: https://helpx.adobe.com/acrobat/kb/acrobat-2017-downloads.html

Let us know how it goes and share your findings.

Regards,

Anand Sri.