After latest update, "Edit text & images" instantly crashes Acrobat DC (Win7)

[graham.geary]

Hi,

After the latest update of Acrobat DC, whenever I click the "Edit text & images" tool, Acrobat immediately and always crashes. Any solutions? This feature is vital for my job so this is pretty infuriating.

[AnandSri]

Hello Graham.Geary,

We apologize for the inconvenience caused, as per the description above, Acrobat DC is crashing while clicking on Edit text and images, Is that correct?

Please refer and try the solutions given in the following KB doc Resolve Acrobat DC intermittent crashes on Windows

If the issue persists, please share the following details:

• Is it a Mac or Windows machine?
• Dot version of Acrobat Pro DC installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
• The version of Mac or Windows OS installed.

Let us know how it goes and share your findings.

Regards,

Anand Sri.

[graham.geary · Accepted solution]

Hey there,

Thanks for your reply. Nevermind. I uninstalled Acrobat DC and re-installed the program and we're in business. Cheers.