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Can't start Photoshop

New Here ,
Feb 17, 2018 Feb 17, 2018

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I keep receiving the below message, when I try to log in to Photoshop and illustrator apps, though i was able to log in to my adobe account.

I'm connected to the internet and for the clock, it is the same as yesterday and the app was working fine.

Did anyone know how can i fix this?

PS.png

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correct answers 1 Correct answer

Community Expert , Feb 17, 2018 Feb 17, 2018

Can you show the Photoshop problem identify your OS and version and let up know if you can sign in and out using the Creative Cloud desktop application.

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Community Expert ,
Feb 17, 2018 Feb 17, 2018

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Can you show the Photoshop problem identify your OS and version and let up know if you can sign in and out using the Creative Cloud desktop application.

Capture.jpg

JJMack

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New Here ,
Feb 17, 2018 Feb 17, 2018

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Thanks Jack. I tried it earlier and the problem remains, but it worked now.

appreciate it.

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