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My PS crashed

New Here ,
Feb 17, 2018 Feb 17, 2018

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Hello.

I've updated my photoshop to the latest version.

After that, this is what photoshop shows(pitch black screen) every time I open it.

I've tried to reinstall photoshop and even tried to switch to the older versions but it just won't work.

PLEASE HELP ME!!!

螢幕截圖 2018-02-17 20.46.21.png

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correct answers 1 Correct answer

Deleted User
Feb 17, 2018 Feb 17, 2018

Hi

Looks like it could be an issue with your GPU drivers

Take a look here

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Try updating your GPU driver from the manufacturers website

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Adobe
Community Expert ,
Feb 17, 2018 Feb 17, 2018

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change your workspace.

if you're unable to do that, reset your preferences -  https://forums.adobe.com/thread/375776

[moved from Downloading, Installing, Setting Up to Photoshop]

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Guest
Feb 17, 2018 Feb 17, 2018

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Hi

Looks like it could be an issue with your GPU drivers

Take a look here

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Try updating your GPU driver from the manufacturers website

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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