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Installed exsisting CS6 to New Macbook Pro - Camera Raw won't work. What to do?

Explorer ,
Feb 17, 2018 Feb 17, 2018

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I can see Camera Raw in my plugins, but NEF file  won't open. Says the software isn't there. I downloaded new version which didn't make it into photoshop. Dead in the water with no Camera Raw. What to do?

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correct answers 1 Correct answer

Community Expert , Feb 17, 2018 Feb 17, 2018

First step, which model Nikon camera are your NEF files from?

Supported cameras and which version Camera Raw they are supported by:

Cameras supported by Camera Raw

Compatible Adobe apps

Camera Raw plug-in and Adobe application compatibility

Using the free Adobe DNG converter if your CS6 is too old to support your camerta

Adobe Digital Negative Converter

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Community Expert ,
Feb 17, 2018 Feb 17, 2018

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First step, which model Nikon camera are your NEF files from?

Supported cameras and which version Camera Raw they are supported by:

Cameras supported by Camera Raw

Compatible Adobe apps

Camera Raw plug-in and Adobe application compatibility

Using the free Adobe DNG converter if your CS6 is too old to support your camerta

Adobe Digital Negative Converter

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Explorer ,
Feb 17, 2018 Feb 17, 2018

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Thank you. The CS6 worked great for years. I have changed nothing. I use a

Nikon D600 which is supported. I can see the plugin, but when I load a NEF

file, I get the message the plugin isn't there. Update did not work.

On Sat, Feb 17, 2018 at 6:39 PM, John Waller <forums_noreply@adobe.com>

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Community Expert ,
Feb 18, 2018 Feb 18, 2018

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In Photoshop, which version of Camera Raw is shown when you click

Help (Win) or Photoshop (Mac) > About Plug-Ins > Camera Raw?

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Explorer ,
Feb 18, 2018 Feb 18, 2018

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700.308 . The mystery is it worked just fine on the other computer. Still

does. It is about the new installation. A configuration issue??

On Sun, Feb 18, 2018 at 12:07 AM, John Waller <forums_noreply@adobe.com>

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Explorer ,
Feb 18, 2018 Feb 18, 2018

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I am sorry. I gave wrong information. I did not move the app. I downloaded

a new version from Adobe. Camera Raw is in the plugins, but I can't access

it. Error message says I need the software. Hope this helps. I am

frustrated trying to see if it is a configuration issue.

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Community Expert ,
Feb 17, 2018 Feb 17, 2018

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Just a thought, but does the installation file for CS6 have all the updates?  I guess it would depend where you sourced it from, and also whether you are a Mac or Windows user ā€” Mac users had an additional update to support high resolution monitors.

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