How to open RAW files from a Canon 5d mark II in CS6

[sophiet76034836]

I have recently purchased a new canon 5D mark II and need to update my PS6 camera raw plugin. I have downloaded the ZipFile Camera Raw 9.1.1 installer.

But I am still unable to open up my RAW files.

I believe the only work around was to download the DNG converter and convert all the RAW files.

I have downloaded and updated all new plug in and updates for CS6 and it still wont open the RAW files from the Canon 5d Mark II.

I have a MacOs Sierra- 10.12.6

Do I have admit defeat and use the DNG converter? Camera Raw doesn't save the Raw edits when opening the DNG unlike a CR2 file.

[99jon]

Which version of the plug-in is actually installed? Your camera was supported from ACR5.2

Click the menu (top-left)

Photoshop >> About Plug-ins >> Camera Raw

Press Esc to close the pop-up

If you do need to use the DNG route, an XMP sidecar is not required; the settings are saved in the file header. Simply press Cmd+S

[JJMack]

ACR 9.1.1 Should open Canon 5D mk II CR2 raw

Canon

Camera	Raw image filename extension	Minimum Camera Raw plug-in version required	Minimum Lightroom CC version required	Minimum Lightroom Classic CC version required	Minimum Lightroom Perpetual version required
EOS 5D	CR2	3.3	1.0	1.0	1.0
EOS 5D Mark II	CR2	5.2	1.0	2.2	2.2
EOS-5D Mark III	CR2	7.1	1.0	4.1	4.1
EOS-5D Mark IV (** see note)	CR2	9.7	1.0	2015.7	6.7
EOS 5DS	CR2	9.0	1.0	2015.0	6.0
EOS 5DS R	CR2	9.0	1.0	2015.0	6.0

[sophiet76034836]

Hi Terri, ps6 says I have 9.1.1

[99jon]

Your CR2 files should open as you have the 9.1.1 plug-in installed.

Try a test. Shoot a few new photos. Copy them to pictures and open them directly in Photoshop without using any other software.

[sophiet76034836]

Hi 99jon​,

still have nothing. This message pops up when opening straight from folder,

[99jon]

Hmm that is strange. Do you have Canon Digital Photo Professional installed or on the EOS utility disk with the camera.

Check that the CR2 files work in DPP. That would eliminate file corruption.

[JJMack]

Try to open your Canon 5dD Mk II Raw file in ACR from Adobe Bridge to get Photoshop out of the path.

[Jeff Arola]

Are you sure you have a 5D mark II?

That's a pretty old camera to actually find one new or do you you mean used, but new to you?

It sounds as though you more likely might have a Canon EOS-5D Mark IV, which is the current 5D Mark model canon is selling?

[sophiet76034836]

Hi Jeff,

sorry yes it is a mark IV.

Is CS6 not compatible to open these raw files?

[Jeff Arola · Accepted solution]

That explains why cs6 won't open the files.

The Canon 5D mark IV requires at least camera raw 9.7, which photoshop cs6 is not compatible with.

For that camera you need the adobe dng converter to convert the cr2s to dng copies which photoshop cs6 and camera raw 9.1.1 can open.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 10.2

[sophiet76034836]

Thank You Jeff!

It it is good it finally have an answer as to why the files werent opening.

I have been using the DNG converter in the intrim and it is working fine with Raw, so I will stick with using that workflow for now until I am ready to upgrade to CC.

Thank you all for your help!

[JJMack]

It is good that you now know what model camers you have

[JJMack]

If you read the note ACR can not process all 5D Mk IV raw files .  You need to use DPP first for  Dual Pixel RAW save Tiff and then ACR can open the Tiff file.

Working with Canon Dual Pixel raw CR2 files in Camera Raw and Lightroom