exporting from character animator to media encoder issue

[johnb87052352]

Hi guys, I’ve just tried exporting from character animator to the media encoder - each time it says ‘error’???? It usually works fine with all other adobe programs. Please help!

Regards,

John.

[alank99101739]

Have you checked how much free memory you have? Also there is a log file for media encoder you can bring up from the Media Encoder UI (not at a computer just now - I think you right clicked on the failed job).

Or are you not even getting to media encoder? Is it CH coming up with the error message?

Sometimes I have found exiting and restarting CH and Media Encoder cleared some issues for me. But screenshots or similar here might help - its hard to understand what you are doing exactly.