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I am Reinstalling PShop CS4 Extended to a new computer (old one died). Have box with orig. serial number, but it is rejected during 1st run after installation ran OK. Adobe-CHAT confirmed it was a valid SN for PShop Extended, but they can't help with "Extended". Said I should post to Forums.
Searching, found another forum thread that says:
"As I understand it, there's one download for CS4 Standalone.
"Download Adobe Creative Suite 4 (CS4) products
"The serial number you enter will determine whether the CS4 Standard or CS4 Extended feature set is unlocked."
Q1: If this is true, seems I should be fine installing from the CD with SN. But it doesn't work. Any ideas?
Q2: I CAN install/run a 30d trial copy, and it says I can validate it later. HOW do I upgrade a trial copy given a good SN?
Q3: Other ideas? I've tried a lot of angles for nothing. Thanks!
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Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?