Muse suddendly crashing using widget with message "Can't copy BPANode from itself"

[Cata]

Hi !

I can't no more working on my project since I wanted to add a button using widget library.

Now, a simple copy-paste from anything on a page is crashing Adobe Muse with the following message : "Can't copy BPANode from itself"

Any idea to help me recovering my project ?

Thanks !

[Cata]

I'm using Adobe Muse 2018.0 on an iMac intel Core 2 Duo from 2009 with Mac OSX El Capitan 10.11.6

[ankushr40215001]

Hi Cata,

Many appologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Regards,

Ankush

[Seapinks]

I am having the same issue. I've send you a copy of the file - please let me know if you don't receive it. If its possible, could you please post a solution to this issue here?

Thanks

Veronica

[mihkelm13470335]

I have the same problem, did you find the solution for this?

[ankushr40215001]

Hey mihkelm,

Many apologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it.

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Regards,

Ankush

[dsfsdsdfsdffdsf]

Any update on this issue? I'm experiencing the same since the start of this year. The project opened fine in December. OSX and Muse haven't been updated in the interim.

[ankushr40215001]

We want few user file for investigating this issue. Therefore we would request you please follow the instructions mentioned above and share your affected .muse file with us.

Thanks,

Ankush

[dsfsdsdfsdffdsf]

Thanks Ankush, I've messaged you the project.

[ankushr40215001]

Thanks for sharing the file.

It's been sent to our engineering team for further investigation and fix.

Regards,

Ankush

[dsfsdsdfsdffdsf]

Any updates from the engineering team? Turns out it wasn't the widget I suspected as I stripped the site right back, rebuilt - which took a very long time - and now the error has returned. I've tried the earlier version of Muse and trashed the preferences but no love. This is killing me...

[ankushr40215001 · Accepted solution]

Hi,

Happy to inform you that this crash is fixed and is available in our latest pre-release.

We suggest you as well to try our latest pre-release - Adobe Prerelease and let us know if the file works fine.

Thanks,

Ankush

[printv39039929]

I have downloaded the prerelease latest version and still get this error?

I am duplicating the circle frame and then i get this error, which shuts down adobe muse right away.

[dsfsdsdfsdffdsf]

I'm afraid I still get the error message using the pre-release version as well. It occurs a little less than before - I save and upversion before performing actions known to cause the crash such as duplicating and adding images to a slideshow - but it still happens frustratingly frequently.

[ankushr40215001]

Hi All,

Many apologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and try fixing it?

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

Regards,

Ankush