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Export pop-up not displaying

New Here ,
Feb 20, 2018 Feb 20, 2018

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Hope some one can help. I have now installed and uninstalled various versions of Lightroom in the last view months in an attempt to get the export (to hard drive) functionality working.

When I click on file, then on export lightroom fades (as to be in the background) disallowing any interaction. No export pop-up appears even if left for a while. This happened in my old trusted version 4 for no reason at all (unless Windows installed/updated) on the basis I need an update I have been through ever known version of Lightroom with the same problem.

Is there a fix either in Adobe or Windows 10

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correct answers 1 Correct answer

Community Expert , Feb 20, 2018 Feb 20, 2018

If you currently have installed LR6 or later, try resetting the preferences as described here: Resetting Preferences in Lightroom CC/6

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Community Expert ,
Feb 20, 2018 Feb 20, 2018

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If you currently have installed LR6 or later, try resetting the preferences as described here: Resetting Preferences in Lightroom CC/6

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Feb 21, 2018 Feb 21, 2018

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Well thank you so much for this, brilliant it works again.

Yet so simple, probably should have not dragged my preferences around between versions, would have had the same effect.

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Community Expert ,
Feb 21, 2018 Feb 21, 2018

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Happy it works

Preferences somehow, sometimes get corrupt for various sections, resulting in all kind of strange effects throughout Lightroom.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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