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Issues saving to network server with InDesign 2017

Community Beginner ,
May 18, 2017 May 18, 2017

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Coworkers and I are suddenly having issues saving new, or existing, InDesign 2017 files to our network server. Issues seem to be resolved when saving to desktop. And those files can then be dragged to the server (which is an okay workaround but a huge pain.)

Wondering if anyone has any ideas beyond network permission issues (which our IT guy already checked, and were fine.) Any thoughts would be appreciated!

Here are some of the errors.

This one when trying to save a brand new file...

Screen Shot 2017-05-18 at 10.23.15 AM.png

This one when trying to save an existing ID 2017 file under a new name...

Screen Shot 2017-05-17 at 2.14.04 PM.png

This one when trying to package a file...

Screen Shot 2017-05-17 at 1.38.23 PM.png

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correct answers 1 Correct answer

New Here , Feb 21, 2018 Feb 21, 2018

I found this solution that worked perfectly

InDesign crashes while saving a file on a network drive

Thanks

Patrick

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Adobe Employee ,
May 23, 2017 May 23, 2017

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Hi John,

Network connectivity can cause multiple known issues with InDesign, and the workflow you've troubleshooted with is the best workaround for this at the moment (saving to desktop before moving to server.) Sorry for any inconvenience this causes you and your team.

I also suggest submitting a detailed bug report here so the InDesign team can take a further look: Feature Request/Bug Report Form

Best,

Wren

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New Here ,
Feb 21, 2018 Feb 21, 2018

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I am Having a similar issue. I am working off of the network connected to another iMac that has an external drive that has all of our files. We didn't have any problems in the past couple weeks but all of a sudden i cannot save any files or package to his drive or even my desktop. All of my permissions are read and write but am still having problems saving and packaging. The errors that I am getting are the Error code: 1, as well as cannot find the file to package even though the file is open. Any help would be appreciated.

Thanks,

Patrick 

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New Here ,
Feb 21, 2018 Feb 21, 2018

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I found this solution that worked perfectly

InDesign crashes while saving a file on a network drive

Thanks

Patrick

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Feb 22, 2018 Feb 22, 2018

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Hi all,

The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

You can try out the fix by updating your machine to the beta update from Apple.
Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

Thanks,
Om
InDesign Team

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New Here ,
Mar 06, 2018 Mar 06, 2018

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How about with Windows?  I get this same issue with Windows and would LOVE a fix. It works great for about a day or two and then it crashes with this same error.  If I reboot, problem solved but would love to avoid the reboot.

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Community Expert ,
Nov 08, 2018 Nov 08, 2018

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This has been asked an answered. If you're having issues with Windows or a different version of InDesign, please start a new thread.

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