Adobe Add ins causing all Office 2016 applications to crash.

[lancer57489236]

Have been having this problem since late January, 2018.  Have Adobe Acrobat Pro DC (2015) and Office 2016.

Repaired Adoble install with no results and fixed Office with same.

[lancer57489236]

Having identical problem with same version of Acrobat Pro and Office 2016.  Update Acrobat to 2017 and still having problems intermittently.

Also, web browsers all crash when trying to print to a PDF.

[AnandSri]

Hello Lancer,

Sorry for the delayed response and inconvenience caused. As per the description above, Office 2016 application is crashing due to Acrobat add-in, Is that correct?

Please check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing any updates and see if this brings any difference.

Please refer and try the solution from the following Adobe article Office 2016 crashes with Acrobat DC or Acrobat PDFMaker

You can also refer to Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

Download and install the latest updates of Office and Operating System.

If the issue persists, please share the following details:

• Dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC
• Is it a Mac or Windows machine and what is the version of Operating system installed?

Let us know how it goes and share your findings.

Regards,

Anand Sri.